What it's like to work with me
Discovery-first engagement model that de-risks digital projects. Honest planning, clear process, and your interests come first.
How I work differently
Most agencies maximize billable hours, push preferred technology stacks, and pass clients between sales, strategy, design, and development teams. Continuity gets lost. Client needs get diluted. Projects stall or fail midstream.
I work differently. You work directly with experienced leadership from day one. Discovery happens before major commitment, giving you a complete plan you own, whether you proceed with me or not. Your interests come first, not my billing targets.
Discovery-first model
Small-scope engagement to understand goals, assess feasibility, and plan architecture before committing to full development. You own the plan regardless of next steps.
Honest planning
Upfront honesty about feasibility, costs, and timelines, even when the truth is uncomfortable. Prevents project death midstream and builds realistic expectations.
Client interests first
Recommendations prioritize your needs over my billable hours or preferred technologies. The goal is the right solution, not the most profitable one for me.
Continuity
You work with the same experienced person from discovery through launch. No handoffs between sales, strategy, and execution teams. Context stays intact.
The engagement process
Clear phases with defined deliverables. Low-risk entry, transparent execution, successful delivery.
Initial conversation
We start with a 30-minute conversation to understand your situation, goals, and constraints. This is a mutual assessment: you're evaluating whether I'm a good fit, and I'm determining if I can help.
Upfront honesty means if your project isn't a good match for my capabilities, I'll tell you. I'd rather have that conversation early than waste your time or mine.
What happens
- →Understand your goals and current situation
- →Discuss ballpark scope, timeline, and budget
- →Assess fit and determine if discovery phase makes sense
- →No obligation, no sales pressure
Discovery phase
A small-scope engagement (typically 2-4 weeks) to assess current state, plan future state, and create detailed technical specifications. This is where I dig in, understand your systems and stakeholders, and build a complete plan.
You own the discovery artifacts regardless of whether you proceed with me for development. This creates a low-risk proof point for the working relationship while forcing honest, realistic planning upfront.
What happens
- →Current state assessment and technical audit
- →Future state architecture and technology recommendations
- →Detailed technical specifications and requirements
- →Timeline and fixed-price proposal for development
Development phase
Execute against the plan created during discovery. Clear scope, fixed price, defined timeline. Regular check-ins ensure transparency and course corrections happen early if needed.
Your daily operators (the people who use the system) are involved in testing and feedback. If they love the new system, you look like a hero to your leadership. That's the goal.
What happens
- →Regular progress updates and demos
- →Daily operator involvement for real-world validation
- →No surprises: scope changes discussed upfront
- →Training and documentation before launch
Launch and beyond
Projects launch on schedule, within budget, with proper training and documentation. Post-launch support ensures your team is confident and any issues are addressed quickly.
Success means your stakeholders praise the outcome, your daily operators love using the system, and you feel proud of the decision to work with me.
What happens
- →Training for your team before and after launch
- →Documentation that's actually useful
- →Post-launch support window
- →Available for future enhancements or ongoing support
What to expect from me
Honest communication
If something isn't feasible within your constraints, I'll tell you. If I encounter problems during development, you'll know immediately, not at the deadline. Transparency builds trust, and trust is how good work gets done.
Experienced guidance
You're working with someone who has shipped complex digital projects for 15+ years across agency and enterprise contexts. That experience means anticipating problems before they happen and knowing which battles are worth fighting.
Client success focus
When you look good to your stakeholders (your boss, the Board, your CEO, your team), I've succeeded. My goal is making you the hero, not maximizing billable hours or forcing technical solutions that benefit me more than you.
No handoffs
You work with the same person from discovery through launch. Context doesn't get lost between sales, strategy, design, and development teams because there are no handoffs. Continuity means better decisions and fewer miscommunications.
Ready to start?
If this approach resonates with you, let's have a conversation about your project. No obligation, no sales pressure, just an honest discussion about whether I can help.